RETURNS, EXCHANGES & REFUNDS

RETURNS & EXCHANGES

NO STRESS. JUST THE RIGHT FIT.

We want you to love what you wear. If something isn’t right,
here’s exactly how returns, exchanges and refunds work.

OUR POLICY

RETURNS, EXCHANGES & REFUNDS

We aim to keep things simple and transparent. Please go through
the policy below to understand the process, eligibility and timelines.

1. 7-DAY RETURN WINDOW

Return or exchange requests must be raised within 7 calendar days from the date of delivery. Items must be unused, unwashed, unworn, with original tags, packaging and accessories intact.

2. WHEN WE ACCEPT RETURNS

Orders are typically processed within 1-2 business days after confirmation.

3.SIZE EXCHANGE

One size exchange may be requested within 7 days of delivery, subject to stock availability. Items must meet all return conditions. If the requested size is unavailable, we will offer an eligible alternative resolution.

4. CHANGE OF MIND

We do not offer returns for a change of mind or personal preference, unless the product listing specifically states otherwise. This does not limit any rights that cannot be legally excluded.

5. NON-RETURNABLE / FINAL SALE

Items marked as Final Sale or hygiene-sensitive products are not eligible for discretionarly return or exchange, except where required by law or in case of wrong, damaged, defective or non-conforming goods.

6. REFUNDS

Approved refunds are processed after we receive and inspect the returned item. Refunds are made to the original payment method where feasible. For COD orders, refunds may be processed via a bank transfer or UPI. Refunds are typically completed within 5-7 business days after approval.

7. SHIPPING & RETURN COSTS

For approved wrong, damaged, defective or non-conforming items, return logistics willbe arranged by us. For discretionary size exchanges or other cases where offered, applicable return shipping costs may be borne by the customer.

8. CONDITION CHECK

All returned items are subject to inspection. Items showing signs of wear, washing, alteration, stains, odour, damage caused after delivery, missing tags or missing original packaging may be rejected, where legally permissible.

9. HOW TO REQUEST

1 Contact our support team.
2 Share your order number and reason.
3 Receive approval and instructions.
4 Hand over the package to our logistics partner..
5 We inspect the item..
6 Exchange or refund is processed Please retain the pickup receipt or tracking.
information until the process is complete.

BEFORE YOU REQUEST

A QUICK CHECKLIST

Make sure your return or exchange request meets the following conditions.

Keep original tags attached

Don't wash or wear the item

Retain original packaging

Photograph any damage on arrival

Keep your order details ready